Novotel Auckland Airport

Auckland International Airport, Ray Emery Drive, Auckland, New Zealand, 2022  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Novotel Auckland Airport

Paid Wi-Fi

Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Fitness/ Gym

Fitness center

Spa and relaxation

Spa center

Laundry

Self-service laundry

Overview

The luxury 5-star Novotel Auckland Airport offers quick access to Butterfly Creek, Treasure Island Adventure Golf and Rainbow's End Theme Park.

This hotel is conveniently located in a leisure area, 9.9 km from Auckland Botanic Gardens, ASB Showgrounds and Mount Smart Stadium. There are restaurants and a stadium in the area.

Airport Shopping Centre bus stop is located nearby.

Rooms

Guests at Novotel Auckland Airport are accommodated in rooms with a safe, a fridge, a work desk, TV and wireless internet.

Eat & Drink

Residents can have breakfast in the restaurant. The coffee shop Jamaica blue is 10 minutes’ walk away.

A full breakfast is served at affordable prices. 

Services

Guests can take advantage of 24-hour room service and concierge service.

Relax

Guests with children at Novotel Auckland Airport can take advantage of cribs, babysitting and a kids' club. A gym and a jogging track are provided on-site.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

No parking available.

The staff at the hotel speaks English, German, French, Spanish, Dutch.

Number of floors:   11.  Number of rooms:   263.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Horseback riding
  • Jogging track

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's play area
  • Kids club

Leisure facilities

  • Television in lobby
  • Spa center

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Novotel Auckland Airport Auckland location
Show big map »

Hotel Address:

Auckland International Airport, Ray Emery Drive, Auckland, New Zealand, 2022

Get directions
City Center
  • Auckland
    9.6 mi
Airports
Train Stations
  • Britomart
    11.1 mi
  • Train Stations
    400 ft
  • Bus stop
    3300 ft
Restaurants
  • Acorn Cafe
    2000 ft
  • Jamaica blue
    2300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    11
  • Number of rooms:
    263

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

According to guest reviews, the hotel has been rated as
Best Spa Hotels in New Zealand

Use Badge

Rooms and availability

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|Single room - Suite 1 King Size Bed

Novotel Auckland Airport photos Exterior
Superior Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • + More
  • General:Free internet access
  • Safe
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

Superior Room

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
Room Description:

Superior|Superior Room, 1 King Bed

Superior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
Room Description:

Suite|Superior Suite King Bed

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Double room

Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
Room Description:

Deluxe|Executive Room, 1 King Bed

Novotel Auckland Airport Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Ambury Park4.1 mi
    Ambury Road, Manukau
  • TSB Bank Wallace Arts Centre6.4 mi
    72 Hillsborough Rd, Auckland Central
  • Cornwall Park7.2 mi
    Epsom, Auckland Central
  • Rainbow's End Theme Park4.8 mi
    Great South and Wiri Station Roads, Auckland Central
  • One Tree Hill 6.8 mi
    670 Manukau Rd, Auckland Central

Near the hotel

  • Butterfly Creek3100 ft
    10 Tom Pearce Drive, Auckland Central

    Restaurants nearby

    • Acorn Cafe2000 ft

      Address: 270 George Bolt Memorial Drive
      Phone: 09 256 6518

      56% likes this, based on 30 reviews

    • Szimpla Gastro Bar2600 ft

      Address: 2 Leonard Isitt Drive
      Phone: 6492151220

      81% likes this, based on 78 reviews
      Price Range: USD 13 - USD 25

    • Jamaica blue2300 ft

      Address: 2 Leonard Isitt Dr

      76% likes this, based on 15 reviews

    • Butterfly Creek3100 ft

      Address: Tom Pearce Drive, Mangere, Manukau

      65% likes this, based on 45 reviews

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      11
    • Number of rooms:
      263

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in New Zealand

    Use Badge

    Hotels nearby
    Walmsley Lodge
    3 stars
    6 km
    Cities nearby

    Novotel Auckland Airport Reviews

    Guest reviews are submitted by our customers after their stay at Novotel Auckland Airport

    Average guest rating

    8.8out of 10
    Superb
    Based on 497 reviews

    Rating by category:

    Location
    10.0
    Rooms
    8.0
    Service
    10.0
    Value
    6.0
    Dining
    6.0

    Guest reviews

    • Family with children
      7.4

      Convenience to terminal.

      Slow check-in and check-out. Having to pay on booking, rather than when staying.

    • Single
      10.0

      I found this Hotel to be excellent..close to the Airport,staff very helpful,fresh tidy rooms, good Restaurant. I would recommend it, and shall stay there again next time I travel.

    • Group of friends
      10.0

      The location for arriving airport passengers. Very friendly obliging staff.

      The only complaint I would have would be to the architects/designers - ie - the ridiculous door opening on the fridge which is easily able to catch your hand - - the badly designed bathroom with doors everywhere... all design errors and nothing to do with the running of the hotel or the smiling staff!

    • Single
      10.0

      Had a very nice dinner, excellent service. Had to be up at 0430 to make my flight was easy as checking out and walking 20 feet to the international terminal. All other hotels in the area were around $20 cheaper but were 5km's away. Being able to walk to the terminal is more than worth the extra $$ when you dont have to stuff around getting a taxi at the crack of dawn.

    • Single
      10.0

      A close walk to both terminals was great. Clean and tidy hotel at a dfair price.

    • Single
      9.6

      convenience - arrived at midnight from Australia- connecting flight at 8.50 am. Extremely convenient, polite friendly service and comfortable bed.

      Room too hot- but able to adjust the sensor. Dont like the sheet over doona thing. Doona covers much nicer

    • Single
      10.0

      Location, location, location! So great to just walk across to the International Terminal at 4am and have a late check in at 9pm. The room was fabulous (607), the reception staff were friendly, courteous and efficient, the bed was very comfortable, the whole experience was enjoyable. I will be telling everyone I meet to book in at Novotel! When I next fly into Auckland at an inconvenient time I will definitely be staying at Novotel. Well done!

    • Single
      8.8

      The hotel staff were very welcoming and were always very responsive to my various requests. Room service was very efficient and the food of high quality. The room was well appointed with good facilities. Its closeness to Auckland Airport made it ideal for any meetings and for being able to meet guests arriving either internationally or domestically I was pleasantly surprised at the lack of noise from the Airport activites given its very close proximity. All in all it was a very pleasant experience to stay first time

    • Single
      9.2

      Special Rate and close to international airport

      The rate they wanted to chareg when I first tried to book

    • Family with children
      9.6

      Close proximity to the airport. Very good location since we arrived at Auckland Airport at midnight. Staff was friendly and check-in procedure was hassleless. This is one of very few hotel which allow child who shared existing bedding with no additional charges.

      Nothing to complaint as we only stayed for one night.

    • Older travelers
      9.6

      Convenient for onward travel.Comfortable, clean, up to date and modern .Friendly helpful staff. In room coffee and tea, good television .

      Expensive food.

    • Family with children
      9.2

      Clean and new and the only airport hotel at Auckland airport. Since a taxi costs at least twenty five dollars to go off airport or you need to wait for free shuttles this is a money and time saver if you have a transit or early flight out. Quiet rooms with views of the airport. Some great technology in the room for plugs and lights and TVs. I did miss a paper information pack as I am not a technology person and the kids had control of the tv so I wasn't able tot look much up. You can go across the road to use any of the airport facilities in the blink of an eye so if you need post office or book shop or the recently improved food hall you are a hop, skip and jump away. Music in the restaurant was good and my children loved the dark velvet uphostered round banquette for the table setting.

      It is very newly opened and still they have some things to work out. I hope they do because for locations and fit out it is fantastic. A nit, but I don't like to sign in with a red pen. Blue or black please. The lift needs a sign that says wave your card to activate for pressing the floor, met a few people who didn't realise. We weren't told on checkin in either but worked it out. Water in restaurant was off tasting - they did shut down that filter till they could work out the problem. Älternative water had lemon in it when we just wanted plain. Meals were not well executed. Main a little under accompanied and the vegetable base tasted day old and not fresh, maybe with instant potato in it? Kids meal steak was like shoe leather, and the pre cooked mash was cold and gluey, the carrots were served raw, not good for the under 3's as a chocking hazard and should be noted on the menu that they are raw. They didn't have any of the milk shake flavours and the offered chocolate which tasted like it was made from hot chocolate mix and had ice in it (not in my milkshakes please) and was served in a very tall thin very unstable glass really not suited to young kids. Huge cutlery not suitable to young hands. We ordered from the pillow menu but a search of several floors couldn't locate any pillows from the menu. Hot drink machine in the morning not working, the guy was having a go to fix it, but we couldn't wait. That said the staff were all charming in their approach if a little innefective in actually getting anything done. My only other note would be regards child friendlieness. Kids given toy gift on arrival - wasn't really age appropriate. But kind anyway. There was no bath in the room and the location of the shower lever with a rainshower faucet meant getting rather wet as a parent to shower 3 kids. The kids loved the see threw shower wall, which was still transparent even with the opaque glass slider pulled over.

    • Single
      10.0

      Glass door opening into the toilet area is not ideal. No soap holder in the shower.

    • Older travelers
      7.8

      The restaurant was excellent and the staff very friendly.

      We could not use the jug to boil water because they are plastic and the taste was awful, very chemical and bitter, hotels should only use s/s jugs for guest use for making coffee and tea, thanks!

    • Family with children
      9.6

      Friendly Bar staff, Location, on airport. Clean big rooms.

      Being told that I had paid on arrival and asked to double check which was done, and money taken from my account, and queried the holding amount with CC company in the UK, the lady apparently told me every thing wrong, so on check out I was presented with a large bill that I had thought had been paid. The Manager was good at trying to resolve and apologised and promised to call me after querying but I haven't heard back. I was planning on booking again in 4 days time (she told me we would get an free upgrade too ) Its a real shame because this place is lovely.

    How to reach hotel

    hotel Novotel Auckland Airport Auckland location
    Show big map »

    Hotel Address:

    Auckland International Airport, Ray Emery Drive, Auckland, New Zealand, 2022

    Get directions
    City Center
    • Auckland
      9.6 mi
    Airports
    Train Stations
    • Britomart
      11.1 mi
    • Train Stations
      400 ft
    • Bus stop
      3300 ft
    Restaurants
    • Acorn Cafe
      2000 ft
    • Jamaica blue
      2300 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of floors:
      11
    • Number of rooms:
      263

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in New Zealand

    Use Badge