Novotel Auckland Airport

Auckland International Airport Ray Emery Drive, Auckland, New Zealand, 2022  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Novotel Auckland Airport

 Internet

Wi-Fi in public areas

Wi-Fi in rooms

Paid Wi-Fi

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Jogging track

Horseback riding

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

Overview

The comfortable Novotel Auckland Airport offers 263 quiet guest rooms as well as currency exchange, a baggage storage and an elevator.

This hotel is conveniently located in a leisure area, 4.4 km from Action World, Crater Hill Volcano and Rainbow's End Theme Park.

Guests can reach Novotel Auckland Airport by car from Auckland International airport in 5 minutes.

Rooms

Novotel Auckland Airport offers rooms with an elegant interior, a minibar, an in-room safe, climate control, a seating area and cable TV. They also have an electric kettle, a fridge and coffee/tea makers available for self-catering.

Eat & Drink

At the restaurant local dishes are served. Guests can savor beers and wines in the lobby bar. The café Acorn Cafe is around 10 minutes’ walk away.

A full breakfast is served at affordable prices. 

Services

There are car rentals available on site.

Relax

Guests with children at Novotel Auckland Airport can take advantage of cribs, a play area and a kids' club. The property offers a gym and a jogging track helping guests to keep fit.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

No parking available.

The staff at the hotel speaks English, German, French, Spanish, Dutch.

Number of floors:   11.  Number of rooms:   263.

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Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Horseback riding
  • Jogging track
  • Fitness center

Services

  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Kids club

Leisure facilities

  • Spa center
  • Television in lobby

Room facilities

  • Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator

Bedroom

  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Novotel Auckland Airport Auckland location
Show big map »

Hotel Address:

Auckland International Airport Ray Emery Drive, Auckland, New Zealand, 2022

Get directions
City Center
  • Auckland
    9.6 mi
Airports
Train Stations
  • Auckland Art Gallery
    10.6 mi
  • Britomart
    11.1 mi
  • Bus stop
    3300 ft
Restaurants
  • Acorn Cafe
    2000 ft
  • Jamaica blue
    2300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    11
  • Number of rooms:
    263

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

According to guest reviews, the hotel has been rated as
Best Spa Hotels in New Zealand

Use Badge

Rooms and availability

Double Room
Bed type: Double bed or 2 Single beds
Check Prices
— Less information+ More information
Novotel Auckland Airport photos Exterior Hotel information
Suite
Bed type: King-size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Novotel Auckland Airport photos Exterior Hotel information
    Superior Double Room
    Bed type: Double bed or King-size bed or 2 Single beds
    Size: 305 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Superior Room

    Room facilities
      Novotel Auckland Airport photos Exterior Hotel information
      Superior Suite
      Bed type: King-size bed or Double bed
      Size: 585 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Novotel Auckland Airport photos Exterior Hotel information
        Executive Double Room
        Bed type: King-size bed or Double bed or 1 Super King-size bed
        Size: 305 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Double room

        Room facilities

          How to reach hotel

          hotel Novotel Auckland Airport Auckland location
          Show big map »

          Hotel Address:

          Auckland International Airport Ray Emery Drive, Auckland, New Zealand, 2022

          Get directions
          City Center
          • Auckland
            9.6 mi
          Airports
          Train Stations
          • Auckland Art Gallery
            10.6 mi
          • Britomart
            11.1 mi
          • Bus stop
            3300 ft
          Restaurants
          • Acorn Cafe
            2000 ft
          • Jamaica blue
            2300 ft
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  11 am
          • Number of floors:
            11
          • Number of rooms:
            263

          Hotel Awards

          New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in New Zealand

          Use Badge

          Novotel Auckland Airport Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Places of interest

          • Crater Hill Volcano - 2.7 mi
          • Racecourse - 2.9 mi

          Local attractions

          • Ambury Park - 4.1 mi
            Ambury Road, Manukau
          • TSB Bank Wallace Arts Centre - 6.4 mi
            72 Hillsborough Rd, Auckland Central
          • Cornwall Park - 7.2 mi
            Epsom, Auckland Central
          • Rainbow's End Theme Park - 4.8 mi
            Great South and Wiri Station Roads, Auckland Central
          • One Tree Hill (Maungakiekie) - 6.8 mi
            670 Manukau Rd, Auckland Central

          Near the hotel

          • Butterfly Creek - 3100 ft
            10 Tom Pearce Drive, Auckland Central

            Restaurants nearby

            • Acorn Cafe - 2000 ft

              Address: 270 George Bolt Memorial Drive
              Phone: 09 256 6518

              56% likes this, based on 30 reviews

            • Szimpla Gastro Bar - 2600 ft

              Address: 2 Leonard Isitt Drive
              Phone: 6492151220

              81% likes this, based on 78 reviews
              Price Range: USD 13 - USD 25

            • Jamaica blue - 2300 ft

              Address: 2 Leonard Isitt Dr

              76% likes this, based on 15 reviews

            • Butterfly Creek - 3100 ft

              Address: Tom Pearce Drive, Mangere, Manukau

              65% likes this, based on 45 reviews

            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of floors:
              11
            • Number of rooms:
              263

            Hotel Awards

            New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in New Zealand

            Use Badge

            Hotels nearby
            Motel 384 Auckland
            4 stars
            13 km
            Cities nearby

            Novotel Auckland Airport Reviews

            Guest reviews are submitted by our customers after their stay at Novotel Auckland Airport

            Average guest rating

            8.8out of 10
            Superb
            Based on 497 reviews

            Rating by category:

            Location
            10.0
            Rooms
            8.0
            Service
            10.0
            Value
            6.0
            Dining
            6.0

            Guest reviews

            • Family with children
              7.4

              Convenience to terminal.

              Slow check-in and check-out. Having to pay on booking, rather than when staying.

            • Single
              10.0

              I found this Hotel to be excellent..close to the Airport,staff very helpful,fresh tidy rooms, good Restaurant. I would recommend it, and shall stay there again next time I travel.

            • Group of friends
              10.0

              The location for arriving airport passengers. Very friendly obliging staff.

              The only complaint I would have would be to the architects/designers - ie - the ridiculous door opening on the fridge which is easily able to catch your hand - - the badly designed bathroom with doors everywhere... all design errors and nothing to do with the running of the hotel or the smiling staff!

            • Single
              10.0

              Had a very nice dinner, excellent service. Had to be up at 0430 to make my flight was easy as checking out and walking 20 feet to the international terminal. All other hotels in the area were around $20 cheaper but were 5km's away. Being able to walk to the terminal is more than worth the extra $$ when you dont have to stuff around getting a taxi at the crack of dawn.

            • Single
              10.0

              A close walk to both terminals was great. Clean and tidy hotel at a dfair price.

            • Single
              9.6

              convenience - arrived at midnight from Australia- connecting flight at 8.50 am. Extremely convenient, polite friendly service and comfortable bed.

              Room too hot- but able to adjust the sensor. Dont like the sheet over doona thing. Doona covers much nicer

            • Single
              10.0

              Location, location, location! So great to just walk across to the International Terminal at 4am and have a late check in at 9pm. The room was fabulous (607), the reception staff were friendly, courteous and efficient, the bed was very comfortable, the whole experience was enjoyable. I will be telling everyone I meet to book in at Novotel! When I next fly into Auckland at an inconvenient time I will definitely be staying at Novotel. Well done!

            • Single
              8.8

              The hotel staff were very welcoming and were always very responsive to my various requests. Room service was very efficient and the food of high quality. The room was well appointed with good facilities. Its closeness to Auckland Airport made it ideal for any meetings and for being able to meet guests arriving either internationally or domestically I was pleasantly surprised at the lack of noise from the Airport activites given its very close proximity. All in all it was a very pleasant experience to stay first time

            • Single
              9.2

              Special Rate and close to international airport

              The rate they wanted to chareg when I first tried to book

            • Family with children
              9.6

              Close proximity to the airport. Very good location since we arrived at Auckland Airport at midnight. Staff was friendly and check-in procedure was hassleless. This is one of very few hotel which allow child who shared existing bedding with no additional charges.

              Nothing to complaint as we only stayed for one night.

            • Older travelers
              9.6

              Convenient for onward travel.Comfortable, clean, up to date and modern .Friendly helpful staff. In room coffee and tea, good television .

              Expensive food.

            • Family with children
              9.2

              Clean and new and the only airport hotel at Auckland airport. Since a taxi costs at least twenty five dollars to go off airport or you need to wait for free shuttles this is a money and time saver if you have a transit or early flight out. Quiet rooms with views of the airport. Some great technology in the room for plugs and lights and TVs. I did miss a paper information pack as I am not a technology person and the kids had control of the tv so I wasn't able tot look much up. You can go across the road to use any of the airport facilities in the blink of an eye so if you need post office or book shop or the recently improved food hall you are a hop, skip and jump away. Music in the restaurant was good and my children loved the dark velvet uphostered round banquette for the table setting.

              It is very newly opened and still they have some things to work out. I hope they do because for locations and fit out it is fantastic. A nit, but I don't like to sign in with a red pen. Blue or black please. The lift needs a sign that says wave your card to activate for pressing the floor, met a few people who didn't realise. We weren't told on checkin in either but worked it out. Water in restaurant was off tasting - they did shut down that filter till they could work out the problem. Älternative water had lemon in it when we just wanted plain. Meals were not well executed. Main a little under accompanied and the vegetable base tasted day old and not fresh, maybe with instant potato in it? Kids meal steak was like shoe leather, and the pre cooked mash was cold and gluey, the carrots were served raw, not good for the under 3's as a chocking hazard and should be noted on the menu that they are raw. They didn't have any of the milk shake flavours and the offered chocolate which tasted like it was made from hot chocolate mix and had ice in it (not in my milkshakes please) and was served in a very tall thin very unstable glass really not suited to young kids. Huge cutlery not suitable to young hands. We ordered from the pillow menu but a search of several floors couldn't locate any pillows from the menu. Hot drink machine in the morning not working, the guy was having a go to fix it, but we couldn't wait. That said the staff were all charming in their approach if a little innefective in actually getting anything done. My only other note would be regards child friendlieness. Kids given toy gift on arrival - wasn't really age appropriate. But kind anyway. There was no bath in the room and the location of the shower lever with a rainshower faucet meant getting rather wet as a parent to shower 3 kids. The kids loved the see threw shower wall, which was still transparent even with the opaque glass slider pulled over.

            • Single
              10.0

              Glass door opening into the toilet area is not ideal. No soap holder in the shower.

            • Older travelers
              7.8

              The restaurant was excellent and the staff very friendly.

              We could not use the jug to boil water because they are plastic and the taste was awful, very chemical and bitter, hotels should only use s/s jugs for guest use for making coffee and tea, thanks!

            • Family with children
              9.6

              Friendly Bar staff, Location, on airport. Clean big rooms.

              Being told that I had paid on arrival and asked to double check which was done, and money taken from my account, and queried the holding amount with CC company in the UK, the lady apparently told me every thing wrong, so on check out I was presented with a large bill that I had thought had been paid. The Manager was good at trying to resolve and apologised and promised to call me after querying but I haven't heard back. I was planning on booking again in 4 days time (she told me we would get an free upgrade too ) Its a real shame because this place is lovely.

            How to reach hotel

            hotel Novotel Auckland Airport Auckland location
            Show big map »

            Hotel Address:

            Auckland International Airport Ray Emery Drive, Auckland, New Zealand, 2022

            Get directions
            City Center
            • Auckland
              9.6 mi
            Airports
            Train Stations
            • Auckland Art Gallery
              10.6 mi
            • Britomart
              11.1 mi
            • Bus stop
              3300 ft
            Restaurants
            • Acorn Cafe
              2000 ft
            • Jamaica blue
              2300 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of floors:
              11
            • Number of rooms:
              263

            Hotel Awards

            New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in New Zealand

            Use Badge